{"id":28653,"date":"2020-12-21T09:57:05","date_gmt":"2020-12-21T17:57:05","guid":{"rendered":"https:\/\/www.freeway.com\/?page_id=28653"},"modified":"2023-02-03T14:49:48","modified_gmt":"2023-02-03T22:49:48","slug":"tax-services-faq","status":"publish","type":"page","link":"https:\/\/www.freeway.com\/tax-preparation-services\/tax-services-faq\/","title":{"rendered":"Tax Services FAQ"},"content":{"rendered":"        <section class=\"c-section  c-faqs  \" id=\"list-block_61d3747973032\">\n            <div class=\"o-wrapper  o-wrapper--large \">\n                    \n                                <div class=\"section__content\">\n                    <div class=\"c-faqs-page\">\n                                                    <div class=\"c-faqs-page-accordion\">\n                                                                                <div class=\"c-faqs-page-accordion__item\">\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                                                        <div class=\"c-faqs-page-accordion__title\" aria-expanded=\"true\">\n                                                            <span class=\"o-icon c-faqs-page-accordion__icon\"><svg aria-hidden=\"true\" focusable=\"false\" role=\"img\"><use xlink:href=\"https:\/\/www.freeway.com\/wp-content\/themes\/freewayv2\/template\/html\/images\/icons\/icons.svg#icon-questions\"><\/use><\/svg><\/span>\n                                                             <h4>Who is Tax Max?<\/h4>\n                                                        <\/div>\n                                                        <div class=\"c-faqs-page-accordion__content\">\n                                                            <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                                <div itemprop=\"text\">\n                                                                    <p>Tax Max is a National Tax Preparation company with an A+ Better Business Bureau rating specializing in partnering with insurance companies to allow their customers to file their income tax return.<\/p>\n                                                                <\/div>\n                                                            <\/div>                                                        \n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                <div class=\"c-faqs-page-accordion__item\">\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                                                        <div class=\"c-faqs-page-accordion__title\" aria-expanded=\"true\">\n                                                            <span class=\"o-icon c-faqs-page-accordion__icon\"><svg aria-hidden=\"true\" focusable=\"false\" role=\"img\"><use xlink:href=\"https:\/\/www.freeway.com\/wp-content\/themes\/freewayv2\/template\/html\/images\/icons\/icons.svg#icon-questions\"><\/use><\/svg><\/span>\n                                                             <h4>What are the benefits of using Tax Max?<\/h4>\n                                                        <\/div>\n                                                        <div class=\"c-faqs-page-accordion__content\">\n                                                            <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                                <div itemprop=\"text\">\n                                                                    <p>There are several benefits for preparing your taxes with Tax Max:<\/p>\n<ul class=\"c-faqs-page-accordion__list--circle\">\n<li>Same Day Tax Advance (up to $6,000)<\/li>\n<li>Fast and easy process<\/li>\n<li>Free accuracy guarantee<\/li>\n<li>Free audit<\/li>\n<li>Assistance<\/li>\n<li>Open all year round<\/li>\n<\/ul>\n                                                                <\/div>\n                                                            <\/div>                                                        \n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                <div class=\"c-faqs-page-accordion__item\">\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                                                        <div class=\"c-faqs-page-accordion__title\" aria-expanded=\"true\">\n                                                            <span class=\"o-icon c-faqs-page-accordion__icon\"><svg aria-hidden=\"true\" focusable=\"false\" role=\"img\"><use xlink:href=\"https:\/\/www.freeway.com\/wp-content\/themes\/freewayv2\/template\/html\/images\/icons\/icons.svg#icon-questions\"><\/use><\/svg><\/span>\n                                                             <h4>What is the Tax Preparation Process?<\/h4>\n                                                        <\/div>\n                                                        <div class=\"c-faqs-page-accordion__content\">\n                                                            <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                                <div itemprop=\"text\">\n                                                                    <p>The process is fast and easy. Here\u2019s how the Tax Max tax preparation and refund process works:<\/p>\n<ul class=\"c-faqs-page-accordion__list--circle\">\n<li>Visit the secure, convenient and easy <strong><a href=\"https:\/\/www.taxmax.com\/TaxCalculation\/ExtLand.aspx?type=confie&amp;id=5052cd72-2293-48af-bfbf-415c9b32fe37\" target=\"_blank\" rel=\"noopener\">online filing site<\/a><\/strong>.<\/li>\n<li>Input your driver\u2019s license, all W-2 or 1099 forms, and social security card<\/li>\n<li>Review your refund information and select your funding option<\/li>\n<li>You can monitor your tax refund at <strong><a href=\"https:\/\/www.myfederalcheck.com\/\" target=\"_blank\" rel=\"noopener\">myfederalcheck.com<\/a><\/strong> or by calling\u00a0<strong><a href=\"tel:866-730-2274\">866-730-2274<\/a><\/strong><\/li>\n<li>When your refund is available, your refund and advances will be issued via direct deposit to the provided bank account.<\/li>\n<\/ul>\n                                                                <\/div>\n                                                            <\/div>                                                        \n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                <div class=\"c-faqs-page-accordion__item\">\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                                                        <div class=\"c-faqs-page-accordion__title\" aria-expanded=\"true\">\n                                                            <span class=\"o-icon c-faqs-page-accordion__icon\"><svg aria-hidden=\"true\" focusable=\"false\" role=\"img\"><use xlink:href=\"https:\/\/www.freeway.com\/wp-content\/themes\/freewayv2\/template\/html\/images\/icons\/icons.svg#icon-questions\"><\/use><\/svg><\/span>\n                                                             <h4>When Can I Expect My Refund?<\/h4>\n                                                        <\/div>\n                                                        <div class=\"c-faqs-page-accordion__content\">\n                                                            <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                                <div itemprop=\"text\">\n                                                                    <p>Once funds are available, they will be deposited onto a debit card that you received when your tax return was processed. The IRS will generally issue refunds 7-21 days after February 15, 2022.<\/p>\n                                                                <\/div>\n                                                            <\/div>                                                        \n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                <div class=\"c-faqs-page-accordion__item\">\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                                                        <div class=\"c-faqs-page-accordion__title\" aria-expanded=\"true\">\n                                                            <span class=\"o-icon c-faqs-page-accordion__icon\"><svg aria-hidden=\"true\" focusable=\"false\" role=\"img\"><use xlink:href=\"https:\/\/www.freeway.com\/wp-content\/themes\/freewayv2\/template\/html\/images\/icons\/icons.svg#icon-questions\"><\/use><\/svg><\/span>\n                                                             <h4>How Does the Tax Advance Work?<\/h4>\n                                                        <\/div>\n                                                        <div class=\"c-faqs-page-accordion__content\">\n                                                            <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                                <div itemprop=\"text\">\n                                                                    <p>If you are eligible for a tax advance, you could receive up to $6,000 within 24 hours. Refunds will be issued to a debit card provided to you when your paperwork has been processed.<\/p>\n                                                                <\/div>\n                                                            <\/div>                                                        \n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                <div class=\"c-faqs-page-accordion__item\">\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                                                        <div class=\"c-faqs-page-accordion__title\" aria-expanded=\"true\">\n                                                            <span class=\"o-icon c-faqs-page-accordion__icon\"><svg aria-hidden=\"true\" focusable=\"false\" role=\"img\"><use xlink:href=\"https:\/\/www.freeway.com\/wp-content\/themes\/freewayv2\/template\/html\/images\/icons\/icons.svg#icon-questions\"><\/use><\/svg><\/span>\n                                                             <h4>How Can I Check the Status of My Federal Refund?<\/h4>\n                                                        <\/div>\n                                                        <div class=\"c-faqs-page-accordion__content\">\n                                                            <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                                <div itemprop=\"text\">\n                                                                    <p>Call\u00a0<strong><a href=\"tel:866-730-2274\">866-730-2274<\/a><\/strong>\u00a0and follow the prompts for text alerts about your refund.<\/p>\n<p>You can also monitor your tax refund 24\/7 online for free by taking these steps:<\/p>\n<ul class=\"c-faqs-page-accordion__list--circle\">\n<li>Visit <strong><a href=\"https:\/\/www.myfederalcheck.com\/\" target=\"_blank\" rel=\"noopener\">myfederalcheck.com<\/a><\/strong><\/li>\n<li>Log in using your SSN and date of birth<\/li>\n<\/ul>\n                                                                <\/div>\n                                                            <\/div>                                                        \n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                <div class=\"c-faqs-page-accordion__item\">\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                                                        <div class=\"c-faqs-page-accordion__title\" aria-expanded=\"true\">\n                                                            <span class=\"o-icon c-faqs-page-accordion__icon\"><svg aria-hidden=\"true\" focusable=\"false\" role=\"img\"><use xlink:href=\"https:\/\/www.freeway.com\/wp-content\/themes\/freewayv2\/template\/html\/images\/icons\/icons.svg#icon-questions\"><\/use><\/svg><\/span>\n                                                             <h4>How Can I Check the Status of My State Refund?<\/h4>\n                                                        <\/div>\n                                                        <div class=\"c-faqs-page-accordion__content\">\n                                                            <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                                <div itemprop=\"text\">\n                                                                    <p>Your state return will be filed within 72 hours from your federal return being accepted by the IRS. In the meantime, you can:<\/p>\n<ul class=\"c-faqs-page-accordion__list--circle\">\n<li>Verify the address shown on the state return<\/li>\n<li>Review the state return<\/li>\n<li>Advise TRS Tax Max via the \u201cContact Us\u201d option on <strong><a href=\"https:\/\/www.myfederalcheck.com\/\" target=\"_blank\" rel=\"noopener\">myfederalcheck.com<\/a><\/strong> regarding any required changes to your state return<\/li>\n<\/ul>\n                                                                <\/div>\n                                                            <\/div>                                                        \n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                <div class=\"c-faqs-page-accordion__item\">\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                                                        <div class=\"c-faqs-page-accordion__title\" aria-expanded=\"true\">\n                                                            <span class=\"o-icon c-faqs-page-accordion__icon\"><svg aria-hidden=\"true\" focusable=\"false\" role=\"img\"><use xlink:href=\"https:\/\/www.freeway.com\/wp-content\/themes\/freewayv2\/template\/html\/images\/icons\/icons.svg#icon-questions\"><\/use><\/svg><\/span>\n                                                             <h4>How Will I Receive My State Refund?<\/h4>\n                                                        <\/div>\n                                                        <div class=\"c-faqs-page-accordion__content\">\n                                                            <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                                <div itemprop=\"text\">\n                                                                    <p>Taxpayers with a state refund of $13 or more can expect to receive their state refund delivered via the same method as their federal refund. Any state refund(s) under $12 will be mailed directly from the taxpayer\u2019s state department of revenue via USPS to the same address on the federal return.<\/p>\n                                                                <\/div>\n                                                            <\/div>                                                        \n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                                                <div class=\"c-faqs-page-accordion__item\">\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\">\n                                                        <div class=\"c-faqs-page-accordion__title\" aria-expanded=\"true\">\n                                                            <span class=\"o-icon c-faqs-page-accordion__icon\"><svg aria-hidden=\"true\" focusable=\"false\" role=\"img\"><use xlink:href=\"https:\/\/www.freeway.com\/wp-content\/themes\/freewayv2\/template\/html\/images\/icons\/icons.svg#icon-questions\"><\/use><\/svg><\/span>\n                                                             <h4>Where Can I Get My Tax Return Copy?<\/h4>\n                                                        <\/div>\n                                                        <div class=\"c-faqs-page-accordion__content\">\n                                                            <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\">\n                                                                <div itemprop=\"text\">\n                                                                    <p>Beginning January 20th, visit\u00a0<strong><a href=\"https:\/\/www.myfederalcheck.com\/\" target=\"_blank\" rel=\"noopener\">myfederalcheck.com<\/a><\/strong>\u00a0and log in. It should take 24-48 hours for your return to appear. To print a FREE copy of your federal and state tax return, simply click the provided link on the page and you have instant access to your tax return!<\/p>\n                                                                <\/div>\n                                                            <\/div>                                                        \n                                                        <\/div>\n                                                    <\/div>\n                                                <\/div>\n                                                                            <\/div>\n    \n                                                <\/div>\n                <\/div>\n            <\/div>\n        <\/section> \n    ","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":25142,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-parts\/faqs-simple.php","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.freeway.com\/wp-json\/wp\/v2\/pages\/28653"}],"collection":[{"href":"https:\/\/www.freeway.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.freeway.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.freeway.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.freeway.com\/wp-json\/wp\/v2\/comments?post=28653"}],"version-history":[{"count":44,"href":"https:\/\/www.freeway.com\/wp-json\/wp\/v2\/pages\/28653\/revisions"}],"predecessor-version":[{"id":34672,"href":"https:\/\/www.freeway.com\/wp-json\/wp\/v2\/pages\/28653\/revisions\/34672"}],"up":[{"embeddable":true,"href":"https:\/\/www.freeway.com\/wp-json\/wp\/v2\/pages\/25142"}],"wp:attachment":[{"href":"https:\/\/www.freeway.com\/wp-json\/wp\/v2\/media?parent=28653"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}